This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox does not ask to save passwords. I do not see the password key anymore even on sites I have saves passwords on.

  • 3 uphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu dnandy

more options

I cannot seem to be able to update or save passwords (after deletion) on sites I have visited before. I do not see the password key as shown in http://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords

This did not happen on the support.mozilla.org site, where I just created a new account. I was prompted on whether I'd like to save my password and then the key disappeared after I had saved.

I cannot seem to be able to update or save passwords (after deletion) on sites I have visited before. I do not see the password key as shown in http://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords This did not happen on the support.mozilla.org site, where I just created a new account. I was prompted on whether I'd like to save my password and then the key disappeared after I had saved.

All Replies (3)

more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


more options
more options

Did not see any change with Safe-mode. Same behavior. However the link to Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/ is a workaround, though not as efficient as having it integrated.

Thanks.