This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

new ff update disappear icon, toolbar, ff itself. no fixes can work bc no toolbar

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

susanl
susanl
more options

new update destroyed my firefox. no icon, no toolbar, no ff. the fixes cannot work bc i have no toolbar.

new update destroyed my firefox. no icon, no toolbar, no ff. the fixes cannot work bc i have no toolbar.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).

If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

If Firefox doesn't start or doesn't display web pages then a possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: