This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

H0w to eliminate COUPONS ADD-ON that keep popping up?

  • 3 uphendule
  • 21 zinale nkinga
  • 34 views
  • Igcine ukuphendulwa ngu vbaio

vbaio
vbaio
more options

The pop-up says "We have enabled our Coupons add-on which will enhance your browsing experience by displaying coupons as you shop and browse your favorite sites on the web. Check out our Privacy Policy and Terms and Conditions." I hit the "turn off these enhancements" and it does nothing.

I've disabled the Add-on Coupon in my Firefox add-ons and it does nothing.

How can I get them to STOP??????

The pop-up says "We have enabled our Coupons add-on which will enhance your browsing experience by displaying coupons as you shop and browse your favorite sites on the web. Check out our Privacy Policy and Terms and Conditions." I hit the "turn off these enhancements" and it does nothing. I've disabled the Add-on Coupon in my Firefox add-ons and it does nothing. How can I get them to STOP??????

Isisombululo esikhethiwe

You have to kill it in two places. FF must be generating revenue from this.

Goto Add-ons 1) Click on the Plug Ins tab. 

    Disable both "Coupon Inc" addons.  For some reason I had two.

2) Click on the Extensions tab 

    Disable the "Start Now toolbar"

What a pain.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

Matt_G
Matt_G
more options

Hi vbaio,

Have you tried deleting the add-on completely?

I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

Hopefully this helps!

gggcc
gggcc
more options

Isisombululo Esikhethiwe

You have to kill it in two places. FF must be generating revenue from this.

Goto Add-ons 1) Click on the Plug Ins tab. 

    Disable both "Coupon Inc" addons.  For some reason I had two.

2) Click on the Extensions tab 

    Disable the "Start Now toolbar"

What a pain.

vbaio
vbaio Umnikazi wombuzo
more options

Hi gggcc, thanks for the effort, IT WORKS!!!!!!!!!!!!!!!!!!!!!!

Vinnie