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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

website images not appearing

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  • Igcine ukuphendulwa ngu cor-el

krichards10
krichards10
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http://www.benefitsinc.com Images not appearing on website, site looks fine in safari and ie, Firefox 11

http://www.benefitsinc.com Images not appearing on website, site looks fine in safari and ie, Firefox 11

Isisombululo esikhethiwe

The first to do in cases like this if you've uploaded new files is to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You have images on your web page that have a backslash in the URL that Firefox escapes a %5C and that do not work.
You can see those images as grayed in the Tools > Page Info > Media window.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (6)

user633449
user633449
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All the images re showing up fine for me. Try these two things: Clear your Cache in firefox, and also, Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works fine in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

The first to do in cases like this if you've uploaded new files is to reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You have images on your web page that have a backslash in the URL that Firefox escapes a %5C and that do not work.
You can see those images as grayed in the Tools > Page Info > Media window.

krichards10
krichards10 Umnikazi wombuzo
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I have cleared cache/cookies, started in safemode to no avail. The bizarre thing is if I am in Dreamweaver making revisions and test in browser, choose Firefox, everything is perfect. If I test from Adobe labs browser, firefox, everything displays fine. You can see the screen start to display the page with the images, then flashes and only displays some of the images, not the entire page. Very strange behavior.

cor-el
cor-el
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  • Top 10 Contributor
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Please see my above post in case you missed it.

You need to correct the links in the HTML code and change all backslashes in links to forward slashes.

krichards10
krichards10 Umnikazi wombuzo
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Thank you so much. I started fixing the backslash and it makes a world of difference. Wow!

cor-el
cor-el
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  • Top 10 Contributor
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You're welcome