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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

when opening .doc from website link, FF appends .docx extention to file & does not open in Word 2010, with incorrect file format error. Pls Help

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  • Igcine ukuphendulwa ngu youngielinux

youngielinux
youngielinux
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I'm using Firefox v12 to open a hyperlink from a website that points to a filename.doc MS Word Document for download.

We are then asked to open the file with MS Word (Default), which our installed version is MS Word 2010.

Firefox then renames the file appending a .docx to the filename e.g filename.doc.docx. MS Word 2010 opens with error 'incorrect file format', which is correct as Firefox has renamed it.

Is there a fix or workaround for this?

I'm using Firefox v12 to open a hyperlink from a website that points to a filename.doc MS Word Document for download. We are then asked to open the file with MS Word (Default), which our installed version is MS Word 2010. Firefox then renames the file appending a .docx to the filename e.g filename.doc.docx. MS Word 2010 opens with error 'incorrect file format', which is correct as Firefox has renamed it. Is there a fix or workaround for this?

Isisombululo esikhethiwe

You can try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you provide a link to a site that has this problem?

Do you save the file first so you can control the name, or do you open it directly?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Isisombululo Esikhethiwe

You can try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.

youngielinux
youngielinux Umnikazi wombuzo
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Hello Jscher2000,

I can save the file and it opens fine. It's when I open it directly, Firefox appends the 'docx' extenstion to the filename. If I continue to reopen from the web link, Firefox renames the file as so mydoc.doc-1.docx mydoc.doc-2.docx mydoc.doc-3.docx

I can open a .doc from a Microsoft site ok. I have the feeling it's the way the web server is reporting the mime type to Firefox. The link in question works fine in Internet Explorer.

best regards, Youngielinux.