Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My firefox starts and works normally for a while then all of a sudden it switches to safe mode. I restart the computer and the same thing happens again.

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu ideato

more options

When I restart the computer as before it works normally for a few minutes then all of a sudden it's in safe mode again. It just started doing this a few days ago, I never had a problem before and it's really annoying as I end up having to restart my computer every few minutes.

When I restart the computer as before it works normally for a few minutes then all of a sudden it's in safe mode again. It just started doing this a few days ago, I never had a problem before and it's really annoying as I end up having to restart my computer every few minutes.

All Replies (1)

more options

Try to update firefox to the latest 12.0 and check it again. If you have the problem again try to a new profile see: Managing profiles , see also: Profiles .



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.