This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How can I Speed up downloads?

more options

My downloading times have significantly slowed down over the past few days. What used to take no more than 20 minutes is now taking over 2 and a half hours. I have already disabled my add-ons and turned off my firewall. It isn't working.

My downloading times have significantly slowed down over the past few days. What used to take no more than 20 minutes is now taking over 2 and a half hours. I have already disabled my add-ons and turned off my firewall. It isn't working.

All Replies (2)

more options

Hey MGC121880,

There are a couple of things here that could be at play. First, have you noticed a slow down in overall internet speed? You should run a bandwidth test to see if your provider is just having issues with unusually heavy traffic. The other thing you might want to try is clearing the download list. If the list becomes too long, it can sometimes slow things down as Firefox has load the whole list.

If that doesn't work, I'd try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try Creating a new profile.

Hopefully this helps!

more options

Matt_G wrote:

You should run a bandwidth test to see if your provider is just having issues with unusually heavy traffic.

An example of a site hosting such a test is http://speedtest.net/

If you find there's nothing fixable after troubleshooting, you can try the DownThemAll extension. Your downloads will be faster, provided the server allows multiple connections (this is not the case for file hosts where you don't have a premium membership).