This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

can't get addons manager to load

amethystfirefly
amethystfirefly
more options

I just got a new computer and, as I was reinstalling a program (I can't remember which one), the Yahoo toolbar was installed. I was able to remove it, but only by searching for the toolbar, as my add-on manager won't load. Now the toolbar isn't showing up in my add-ons when I search for it, but none of my other addons show up unless I do a search.

Some of the addons I have -- these are all the most current update.

NoScript * Ghostery * Personas * Adblock Plus *Greasemonkey * NoSquint * SpeedDial (3 groups, 4x4 on each group) * ReadItLater

I just got a new computer and, as I was reinstalling a program (I can't remember which one), the Yahoo toolbar was installed. I was able to remove it, but only by searching for the toolbar, as my add-on manager won't load. Now the toolbar isn't showing up in my add-ons when I search for it, but none of my other addons show up unless I do a search. Some of the addons I have -- these are all the most current update. NoScript * Ghostery * Personas * Adblock Plus *Greasemonkey * NoSquint * SpeedDial (3 groups, 4x4 on each group) * ReadItLater

Okulungisiwe ngu amethystfirefly

All Replies (2)

philipp
philipp
  • Moderator
more options

try to delete/rename the following files if present in your profile folder - they store information about your extensions & might have gotten corrupted: extensions.ini, extensions.cache, extensions.rdf, extensions.sqlite & extensions.sqlite-journal (they will be regenerated the next time you launch firefox).

als see https://support.mozilla.org/en-US/kb/Unable%20to%20install%20add-ons#w_co...

amethystfirefly
amethystfirefly Umnikazi wombuzo
more options

Tried that and it didn't work. I finally just said whatever and backed up what I could (again), uninstalled, and reinstalled. That seems to have taken care of the problem.