This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I was updated on Firefox and ever since have been crashing over and over and over.

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Hasan

more options

Firefox updated and since than it crashes all the time.. my computer is up to date. At first I could not even use Firefox.. I finally did a restore and now works.. but still crashes.. if this does not stop I will be forced to use another browser although I have used this one for many years. I just don't know what to do. Even when it does let me browse and I go on like facebook.. boom.. crashes and gives me the little report.. I have sent so many reports is too frustrating now.

Firefox updated and since than it crashes all the time.. my computer is up to date. At first I could not even use Firefox.. I finally did a restore and now works.. but still crashes.. if this does not stop I will be forced to use another browser although I have used this one for many years. I just don't know what to do. Even when it does let me browse and I go on like facebook.. boom.. crashes and gives me the little report.. I have sent so many reports is too frustrating now.

Okulungisiwe ngu dlsF

All Replies (1)

more options

Submit your Crash ID here as described in the following article:

Until we take a look at your Crash Reports (which will be fetched by using the Crash ID that i have asked you to post here), see these articles:

Okulungisiwe ngu Hasan