This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

bagronk
bagronk
more options

Firefox crashes every time I try to load random pages. It started right now and I've never had any issues like this before. 

I've tried all the suggested steps and it even keeps crashing when running it in safe mode.
Firefox crashes every time I try to load random pages. It started right now and I've never had any issues like this before. I've tried all the suggested steps and it even keeps crashing when running it in safe mode.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

Try to disable hardware acceleration.

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: