This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Change in handling of cookies in version 13.0.1?

  • 1 baphendule
  • 8 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu philipp

more options

Don't know which upgrade made this change, but if you had clear cache when Firefox exits set, the rules have changed and now Firefox exiting also clears cookies. You need to unselect cookies by performing: Tools -> Options -> Privacy, then select 'use custom settings for history; check 'clear history when Firefox closes; click the settings button; uncheck clear cookies. I also suggest ONLY checking off 'cache' from the options (i.e. uncheck all other options). Hope this helps someone with this issue.

Don't know which upgrade made this change, but if you had clear cache when Firefox exits set, the rules have changed and now Firefox exiting also clears cookies. You need to unselect cookies by performing: Tools -> Options -> Privacy, then select 'use custom settings for history; check 'clear history when Firefox closes; click the settings button; uncheck clear cookies. I also suggest ONLY checking off 'cache' from the options (i.e. uncheck all other options). Hope this helps someone with this issue.

All Replies (1)

more options

hello bf5113, from which version were you updating, firefox 13 - because i'm not aware there was anything related to cookie in this bugfix update. maybe some kind of addon or external privacy tool had an effect in the issue you've observed...?!