This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Using version 13.0. Told I need to update. Update did not work. visited firefox website. update no available. Only new install. is that the way to go?

  • 1 baphendule
  • 2 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu dumdidadida

more options

Using 13.0 version. Told I need to update. update failed to install. told to go to firefox link. here i don't see updates. full versions only. should i install latest version?

Using 13.0 version. Told I need to update. update failed to install. told to go to firefox link. here i don't see updates. full versions only. should i install latest version?

All Replies (1)

more options

Hi,

You can download the full version and upgrade. You can also easily take a backup of the personal files like bookmarks, passwords etc. before upgrading.

Firefox Profile Folder

Firefox Profile Files

Firefox latest