This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Additional plugins are required to display all the media on this page

  • 1 baphendule
  • 55 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

more options

I realize plugins are not part of Mozilla, but Mozilla is giving me a looping error message that something is missing when I don't see at all that anything is.

I receive this message when I am trying to play an audio file for transcription. "Additional plugins are required to display all the media on this page". I know the program uses QuickTime, and that is up-to-date, but not sure what other plugins it would need.

There is an "Install Missing Plugins" button. When I click that, a Plugin Finder Service window opens and the message "No suitable plugins were found".

I realize plugins are not part of Mozilla, but Mozilla is giving me a looping error message that something is missing when I don't see at all that anything is. I receive this message when I am trying to play an audio file for transcription. "Additional plugins are required to display all the media on this page". I know the program uses QuickTime, and that is up-to-date, but not sure what other plugins it would need. There is an "Install Missing Plugins" button. When I click that, a Plugin Finder Service window opens and the message "No suitable plugins were found".

All Replies (1)

more options