13.0.1-I have probs on FB trying to click on notifications with photos-or to click on photo from the newsfeed. Photoviewer doesnt work, have to open in new tab.
It seems ever since I downloaded FF 13.0.1 I've been having problems with FB. When I use IE, everything works fine, though (however, I prefer FF to IE) -- NONE of these are issues on IE. When I try to click on a photo notification from FB it no longer will bring up the Photo Viewer Pop-up, it does nothing at all. When I try to click on any photos in the newsfeed nothing happens. I have to right click on the photo and open it in a new tab to be able to view it. Also, individual message (threads?) never ever load - it will just constantly show the "busy loading animation" and never come up. On FB walls, it won't let me scroll down because it won't load any posts past the initial page load! It's extremely frustrating, especially because this issue seems limited to FF. PLEASE HELP!!!!!
Okulungisiwe ngu truasianxtc
All Replies (5)
Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Don't select anything right now, just use "Continue in Safe Mode." To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
I restarted FF in safe mode; however, the issues on FB still remain. I still can't click on any pics ... I have to open a new tab. Also, individual message (threads?) never ever load - it will just constantly show the "busy loading animation" and never come up. Hopefully, it gets fixed/figured out sooon before I start pulling out my hair! Lol Thanks for your help, though.
I just realized why I can't scroll down on FB walls - it's the same problem as messages. It won't let me scroll down because it won't load any posts past the initial page load! -_-
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You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.
It was Flash ... I downgraded to 10.3 and FB works just fine again!! Thank you for your help! :)