This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FIREFOX DISABLING MY ADDONS!

ilovechoobies
ilovechoobies
more options

I am really tired of Firefox disabling my addons! I depend on the Norton Safe Web toolbar, but you have disabled it because you claim it is not compatible with YOUR software! What gives you the right to make those decisions on MY computer? I need to know how to turn that addon back on!

I am really tired of Firefox disabling my addons! I depend on the Norton Safe Web toolbar, but you have disabled it because you claim it is not compatible with YOUR software! What gives you the right to make those decisions on MY computer? I need to know how to turn that addon back on!

All Replies (4)

dumdidadida
dumdidadida
more options

Hi,

Please see this.

Support

James
James
  • Top 25 Contributor
  • Moderator
more options

It is is disabled because the version you have (likely older) was not marked compatible with Firefox 13.0 by Norton.

Norton has been quite good in having update patches to support the current new stable Firefox releases the same day of shortly after for the last several Firefox releases.

For example http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-13-Support-for-Norton-Toolbar/td-p/732278

Okulungisiwe ngu James

ilovechoobies
ilovechoobies Umnikazi wombuzo
more options

I KNOW why it was disabled. It doesn't take a genius to figure that out. What I can't tolerate is Firefox taking liberties to disable the things that I depend on (that toolbar has saved my butt on several occasions), without notification. Common courtesy to let us know what's going on. I should not have to spend time searching for explanations and/or resolutions to a problem that would not have been created if they had notified me. I do believe I am finally done with Firefox!

ilovechoobies
ilovechoobies Umnikazi wombuzo
more options

I KNOW why it was disabled. It doesn't take a genius to figure that out. What I can't tolerate is Firefox taking liberties to disable the things that I depend on (that toolbar has saved my butt on several occasions), without notification. Common courtesy to let us know what's going on. I should not have to spend time searching for explanations and/or resolutions to a problem that would not have been created if they had notified me. I do believe I am finally done with Firefox!