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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox seems to have compatibily issues when Moutain Lion is being used

  • 4 uphendule
  • 17 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu BigBob72

frubin
frubin
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When I upgraded from Lion to Mountain Lion on my Mac Laptop, that several Websites that I use either don't look correct and/or work correctly anymore such as eBay and GSN.

When I upgraded from Lion to Mountain Lion on my Mac Laptop, that several Websites that I use either don't look correct and/or work correctly anymore such as eBay and GSN.

Isisombululo esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (4)

user633449
user633449
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Isisombululo Esikhethiwe

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

frubin
frubin Umnikazi wombuzo
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Yes it did. Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it happens again then first try these basic steps:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

See also:

BigBob72
BigBob72
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When I clicked on it there is no Reset Firefox button.

However the first line of the next suggestion "Hold shift down and right mouse click and reload" fixed my pages. Thanks! I hate Safari