![I-Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Running Max OS 10.7.4. & Firefox 14.0.1. If Mac is left idle for a while, Firefox window shrinks, moves to lower left corner of display, sometimes disappears.
Also, cannot submit comment via "Submit feedback" site. Neither "made me sad" nor "made me happy" submit buttons work.
Isisombululo esikhethiwe
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
You can also check for problems with the localstore.rdf file.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.
Open Finder and use one of these:
- Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
- Open the "Go" menu and hold down the Option key to make the Library appear
- http://kb2.adobe.com/cps/909/cpsid_90947.html Access hidden user library files
All Replies (2)
Isisombululo Esikhethiwe
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
- http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
You can also check for problems with the localstore.rdf file.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Mac OS X v10.7, the $HOME/Library folder is a hidden folder.
Open Finder and use one of these:
- Go > Go To Folder (Shift-Command-G) and in the dialog type: ~/Library
- Open the "Go" menu and hold down the Option key to make the Library appear
- http://kb2.adobe.com/cps/909/cpsid_90947.html Access hidden user library files
As suggested, I removed the Firefox plist file and the problem has not recurred (yet). So far, so good!