This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Adobe Flash Player 11.4 says it stopped working, but I still works

muaddib042
muaddib042
more options

Almost every time I open Firefox, I get a message saying that Adobe Flash Player 11.4 has stopped working. However, I don't seem to have any problem playing anything that uses Adobe. Every time I close the message window, it immediately pops back up. At this point I just don't close it and try to ignore it, but I'd like to find out how to stop it from happening.

Almost every time I open Firefox, I get a message saying that Adobe Flash Player 11.4 has stopped working. However, I don't seem to have any problem playing anything that uses Adobe. Every time I close the message window, it immediately pops back up. At this point I just don't close it and try to ignore it, but I'd like to find out how to stop it from happening.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Could I suggest disabling the protected mode feature in Flash 11.3-11.4, since that feature is currently being debugged. See this support article from Adobe under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?