I keep getting a message on start up from my G Data virus protection about malware in browser
I keep getting the following message every time I open Firefox browser. This has been happening ever since I downloaded my new virus protection( G Data TotalPtotection 2013). I'm just wondering why this happens.
Unknown malware found in your browser (Fingerprint: [e9587d1c])
Malicious routines have been disabled.
It is strongly recommended not to enter any passwords in this browser and not to perform any sensitive actions such as online banking until the unidentified malware has been completely removed.
To resolve the issue we recommend removing any malware using the G Data boot CD. If the malware cannot be removed during a BootScan: G Data constantly improves its detection and removal of previously unencountered malware and will be able to provide an update shortly.
Please contact G Data support for more information.
All Replies (2)
Do you have try to remove the malware?
Okulungisiwe ngu user693271
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked