This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Mint 13 X64 Firefox 17.0.0 in Channel and 17.0.1 downloaded crashing very regularly

  • 1 baphendule
  • 4 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu sirloxelroy

sirloxelroy
sirloxelroy
more options

I have 2 machines (a laptop and desktop) both with problems with FF crashing very regularly. Both are running Linux Mint X64 13 Mate, FF 17.0.0 in channel and one also has 17.0.1 downloaded from the site and installed to /opt/firefoxd but not linked to the FF in /usr/bin/ so I could do a little trouble shooting. Previous to a round of updates that included going from FF 16 to 17 on the system there was no problems. I have tried removing my profile and starting fresh, and changing flash to "Click to play" in the config of FF to see if that was the problem.

I have 2 machines (a laptop and desktop) both with problems with FF crashing very regularly. Both are running Linux Mint X64 13 Mate, FF 17.0.0 in channel and one also has 17.0.1 downloaded from the site and installed to /opt/firefoxd but not linked to the FF in /usr/bin/ so I could do a little trouble shooting. Previous to a round of updates that included going from FF 16 to 17 on the system there was no problems. I have tried removing my profile and starting fresh, and changing flash to "Click to play" in the config of FF to see if that was the problem.

All Replies (1)

sirloxelroy
sirloxelroy Umnikazi wombuzo
more options

Well snap I downloaded 16.0.2 from the older repository here, installed it to /opt/firefox16/ and it crashed also. Is there any way for me to get a more detailed info from FF as to what is causing the crash? Could it be a problem with OpenJRE?

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:16.0.2 BuildID: 20121024073032 CrashTime: 1354513601 EMCheckCompatibility: true Email: FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1354505496 Notes: OpenGL: ATI Technologies Inc. -- ATI Radeon HD 4800 Series -- 3.3.11627 Compatibility Profile Context -- texture_from_pixmap WebGL? libGL.so.1? libGL.so.1+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 8490 StartupTime: 1354505496 Theme: classic/1.0 Throttleable: 1 URL: http://www.pof.com/viewallmessages.aspx? Vendor: Mozilla Version: 16.0.2

This report also contains technical information about the state of the application when it crashed.