This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I use http://www.broadbandspeedchecker.co.uk/ - since the last upgrade of Firefox it no longer works. OK on Chrome

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu mamatisse

Jandauu
Jandauu
more options

I use http://www.broadbandspeedchecker.co.uk/ to check my line speed. Until a recent firefox upgrade to 17.0.1 it worked fine. Now it just loads the background without the important bit

Installed Chrome and the speed check is fine

I use http://www.broadbandspeedchecker.co.uk/ to check my line speed. Until a recent firefox upgrade to 17.0.1 it worked fine. Now it just loads the background without the important bit Installed Chrome and the speed check is fine

All Replies (1)

mamatisse
mamatisse
more options

The website uses a flash animation to check your internet speed. It is possible that FF disabled your flash plug-in, as it was an old version with security risks.

Go to your tools -> add-ons and click plug-ins on the left side. you will find there if your flash plugin has been disabled or not. If so, just go to https://www.mozilla.org/nl/plugincheck/ and update it from there. Hope this works!