This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

When I try to copy a URL into an email while in FF it isn't "live", i.e., you can't go to the site by clcking on it. Works fine in IE9.

more options

Up until the other day, whenever I copy a URL into an email, it is clickable so that the recipient can go to the web site. suddenly this no longer works. I use Outlook 2007 to send and receive email from my various accounts. As I said, this has never been a problem before. I saw a similar complaint from a year ago that referred to a chain or link, but I don't see that in FF or in my Outlook menu.

Up until the other day, whenever I copy a URL into an email, it is clickable so that the recipient can go to the web site. suddenly this no longer works. I use Outlook 2007 to send and receive email from my various accounts. As I said, this has never been a problem before. I saw a similar complaint from a year ago that referred to a chain or link, but I don't see that in FF or in my Outlook menu.

Isisombululo esikhethiwe

Hey mitrajoon.

This sounds like a problem with Outlook, not Firefox. Just to be sure, can you please clarify how you copy a URL into an email? Do you use the "Send link..." menu item, or do you just use copy/paste?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

Hey mitrajoon.

This sounds like a problem with Outlook, not Firefox. Just to be sure, can you please clarify how you copy a URL into an email? Do you use the "Send link..." menu item, or do you just use copy/paste?

more options

What I found was that there there are two places in Outllook that need to be checked. Under edit Options>Proofing>Autocorrect There are two autoformat tabs, both have a place to check if you want hyper links to work and both must be checked. Now if I could just figure out how one of them became unchecked....

more options

Glad you were able to fix your issue, mitrajoon. Also glad this was not related to a problem with Firefox. :-)