This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot remove cookies from XP. Firefox 17

  • 2 uphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

vineyridge
vineyridge
more options

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space.

In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns.

I want ALL evidences of all these cookies OFF my computer.

How do I accomplish that?

I have Firefox set to delete cookies when closed. After I close Firefox, I usually run CC Cleaner. In the Analysis, CC Cleaner shows 307 cookies using a total of 0 space. In XP, I went to Options, Privacy, and Show Cookies. There are probably 307 shown. When I click to Remove All Cookies nothing happens. When I highlight one cookie and click to Remove, nothing happens. When I open the particular cookie folder and see the cookie, highlight it and click Remove, that cookie seems to disappear for an instant, but when I click on the next one, the first one returns. I want ALL evidences of all these cookies OFF my computer. How do I accomplish that?

Isisombululo esikhethiwe

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

iamjayakumars
iamjayakumars
more options

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

You may have installed an extension like TrackerBlock or Do Not Track Plus that maintains a set of OPT-OUT cookies if you can't remove some cookies permanently.

In that case you need to uninstall the extension to remove those opt-out cookies.