Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Personas that I remove, reappear when I open the browser

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

tommyt1869
tommyt1869
more options

I go and change my persona but then when I exit my browser and return the persona that I uninstalled reappears.

I go and change my persona but then when I exit my browser and return the persona that I uninstalled reappears.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.