This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Same pop keeps coming up no matter what sight I go to, and antivirus blocks it, explorer doesn't ahve this problem

  • 1 baphendule
  • 10 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu cor-el

more options

this website aways pops up and my virus is protecting me. But it only happens on Mozilla

It does not matter what site i go to, the same pop up keeps coming up and i have pop blocker on with a couple of exceptions.  This is getting very frustrating.

Please help to stop this pop.

this website aways pops up and my virus is protecting me. But it only happens on Mozilla It does not matter what site i go to, the same pop up keeps coming up and i have pop blocker on with a couple of exceptions. This is getting very frustrating. Please help to stop this pop.

All Replies (1)

more options

Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: