This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Hi, am using an HP laptop w no mouse wheels. To scroll pages i use the up/down arrows. In Firefox pages don't scroll but jump to top or bottom. Any fixes?

  • 1 baphendule
  • 7 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hi, am using an HP laptop that has no mouse wheels. To scroll pages i use the up/down arrows. In Firefox pages don't scroll, but jump to top or bottom, depending on which arrow key i used, which doesn't allow me to view the middle of the page. My only option is to use the scroll bar, which is tedious as am very used to using the up/down arrows due to convenience of use. Any fixes please? Thanks. Crackit.

Hi, am using an HP laptop that has no mouse wheels. To scroll pages i use the up/down arrows. In Firefox pages don't scroll, but jump to top or bottom, depending on which arrow key i used, which doesn't allow me to view the middle of the page. My only option is to use the scroll bar, which is tedious as am very used to using the up/down arrows due to convenience of use. Any fixes please? Thanks. Crackit.

All Replies (1)

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"