Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

PDF file is not visible in Windows

  • 4 uphendule
  • 3 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu wolf_rim

wolf_rim
wolf_rim
more options

Please see this page http://montreal.chgk.info/Reports/2013-03-17.php the PDF is blanck (all another browsers works well), BUT absolutely similar HTML code is used on another page (the only file name is different) http://montreal.chgk.info/Reports/2012-05-19.php and over there we can see the content. The HTML code: 

    <object data="Reports_pics/2013/rep1_2013.pdf"  type="application/pdf" width="900" height="1200">
           alt : <a href="Reports_pics/2013/rep1_2013.pdf">REPORT</a>
    </object>

What is the glitch it can be? Thank you. Roman.

Please see this page http://montreal.chgk.info/Reports/2013-03-17.php the PDF is blanck (all another browsers works well), BUT absolutely similar HTML code is used on another page (the only file name is different) http://montreal.chgk.info/Reports/2012-05-19.php and over there we can see the content. The HTML code: <object data="Reports_pics/2013/rep1_2013.pdf" type="application/pdf" width="900" height="1200"> alt : <a href="Reports_pics/2013/rep1_2013.pdf">REPORT</a> </object> What is the glitch it can be? Thank you. Roman.

Okulungisiwe ngu wolf_rim

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There is some kind of compatibility issue with the new PDF viewer in Firefox 19 -- you get the same result if you load the PDF by itself, but in that scenario, the blank one has an infobar that the PDF might not be displayed correctly and offers an easy path to use the Adobe Acrobat plugin instead.

As for the difference between the PDFs, I can't say for sure. However, the one created on the copier/scanner is very compact and might be using an internal format different than the larger one. (PDF doc info attached)

wolf_rim
wolf_rim Umnikazi wombuzo
more options

Thank's, it does not help to fix problem in fact for now but confirms my thoughts, that the problem in the PDF.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

While you could blame Firefox's PDF Viewer for having a lot of missing features, re-creating the PDF certainly would be a faster solution than waiting for a fix. (There is quite a backlog of feature requests for the viewer...)

wolf_rim
wolf_rim Umnikazi wombuzo
more options

me is a just a site admin. I receive info from club's leader, she receives it from news paper representative,so I do not have an originals. Could advise a tool which I can use to convert it now?