This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't let me open any other windows even my trusted sites what can I do to correct this?

WhiteDove2043
WhiteDove2043
more options

When I check my email there are bills and work sites I go to I know that they are trusted but each time I click on the link a message comes up saying Firefox prevented this page from automatically redirecting to another page. What can I do to stop this? It just isn't certain pages it is all of them I have to click the allow button on the right side of the page just to open the page. Because some of my game sites have pop up windows for the game I have unblock the pop up windows I have check everything else on my computer and all is working fine.

When I check my email there are bills and work sites I go to I know that they are trusted but each time I click on the link a message comes up saying Firefox prevented this page from automatically redirecting to another page. What can I do to stop this? It just isn't certain pages it is all of them I have to click the allow button on the right side of the page just to open the page. Because some of my game sites have pop up windows for the game I have unblock the pop up windows I have check everything else on my computer and all is working fine.

Isisombululo esikhethiwe

Hi oneangryviewer

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If this didn't help then please start a new thread.

Then you can provide more information like your operating system and installed extensions and installed plugins.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

ideato
ideato
more options

Hello WhiteDove2043, try to UNCHECK the Warn me when websites try to redirect or reload the page, go from : Tools > Options > Advanced > General tab > Accessibility > Warn me when websites try to redirect or reload the page [ ]. Don't forget to click OK to save it.

see for more info : Accessibility

thank you

oneangryviewer
oneangryviewer
more options

I have a similar problem when I click links on trusted sites that I expect will open in a new window or a new tab, but when I click on them, nothing happens. I don't get an error or anything. I'd rather not use IE, but it will open my windows. :/

Also, I checked my settings mentioned in the previous post, and that box was already unchecked.

Okulungisiwe ngu oneangryviewer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Hi oneangryviewer

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If this didn't help then please start a new thread.

Then you can provide more information like your operating system and installed extensions and installed plugins.

WhiteDove2043
WhiteDove2043 Umnikazi wombuzo
more options

Thank you the solution worked great I truly appreciate it.