This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

on windows 7 i had mozilla, which i sync my data with my account now i've win 8 how to recover sync data i also forgot recover key but i do remember my id & p/w

  • 1 baphendule
  • 1 inale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu the-edmeister

more options

i am using windows 8 about 2 or 3 days ago. its good but before that I've to use windows 7. on windows seven i had installed Mozilla and i have many bookmarks on my bookmarks toolbar and at that time i was come to know that sync is useful thing so i made up a account and sync my browser data and i also got the key that time but when i install windows 8 i lost all the data and i again installed the Mozilla but i don't have the recovery key instead i do remember my id and password how can i recover my previous data which i had on windows 7's Mozilla browser ?

i am using windows 8 about 2 or 3 days ago. its good but before that I've to use windows 7. on windows seven i had installed Mozilla and i have many bookmarks on my bookmarks toolbar and at that time i was come to know that sync is useful thing so i made up a account and sync my browser data and i also got the key that time but when i install windows 8 i lost all the data and i again installed the Mozilla but i don't have the recovery key instead i do remember my id and password how can i recover my previous data which i had on windows 7's Mozilla browser ?

Okulungisiwe ngu ghayoorabbas

All Replies (1)

more options

Sorry, the Recovery Key is the encryption / decryption key for your data. Without that Key your data is useless.