This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF 23 Android 4.0.4 crashes

  • 6 uphendule
  • 5 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Cootietrouble

more options

firefox 23 android 4.0.4 crashes when accessing address bar. Goes right to crash report and can't get to ANY bookmarks.

firefox 23 android 4.0.4 crashes when accessing address bar. Goes right to crash report and can't get to ANY bookmarks.

All Replies (6)

more options

If you are using a non-factory keyboard (e.g. Swype or AI-type), it's possible that Firefox could be having trouble in launching the keyboard and, therefore, browser may crash.

Another possible explanation would be corrupted data. Try to go to System Settings, Applications, Manage Applications, Firefox, Clear data. This way you will remove all Firefox profiles and data and start over again.

more options

I'm using the default LG keyboard (LG Lucid) but I do notice it seems to have trouble with input in general. It switches between the normal single line cursor and an orange square cursor. Then typing gets very choppy, backspace actually adds text.

more options

Checked keyboard settings, cleared Firefox data- still nothing. Uninstalled FF and reinstalled and it seemed to work. Then I synced my bookmarks and it went back to crashing from the address bar.

more options

Tried FF beta version. Exact same problem. Titlebar works until I sync. So useless.

more options

i also get these kind of crashes from time to time (on a cm 10.1 device with swype as a custom keyboard)...

bp-2dc9891b-881a-4e3f-bf69-a000f2130817
bp-632530e5-9214-4669-8d33-decac2130817
bp-2e8f0abf-b3a5-41f4-b8b5-7f4482130810

https://bugzilla.mozilla.org/show_bug.cgi?id=863980

more options

Spent too much of my vacation trying to fix this so I could access my travel plans. No working bookmarks means no Firefox for me.