This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Downthemall is installed but is not accessible

  • 3 uphendule
  • 3 zinale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu eipi10

more options

I've installed the Downthemall add-on, but it is not accessible. By that I mean that although Downthemall appears in the list of installed and active Extensions, there is no other evidence of its existence--for example, no button or right-click menu item. (I'm a long-time Downthemall user (on another machine) so I do have some experience with the program.) Also, when I click on the Downthemall preferences in the Extensions list, nothing happens.

I'm on a Macbook Pro 15" Retina display running Mountain Lion 10.8.4 and Firefox 23.0.1.

Thanks for any suggestions on how to fix this problem.

I've installed the Downthemall add-on, but it is not accessible. By that I mean that although Downthemall appears in the list of installed and active Extensions, there is no other evidence of its existence--for example, no button or right-click menu item. (I'm a long-time Downthemall user (on another machine) so I do have some experience with the program.) Also, when I click on the Downthemall preferences in the Extensions list, nothing happens. I'm on a Macbook Pro 15" Retina display running Mountain Lion 10.8.4 and Firefox 23.0.1. Thanks for any suggestions on how to fix this problem.

Isisombululo esikhethiwe

I found the problem. I disabled the Clean Links add-on and the DtA menus appeared. DtA is working fine now.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

See the DownThemAll website - user help manuals page.
http://www.downthemall.net/howto/help/

more options

Do you have a specific link? I'm not seeing anything in the help file that seems to be related to my problem. The manual has only 6 entries, as follows:

Table of contents:

   “Make your selection” window
   “dTa! Manager” window
   “Preferences” window
   Renaming mask
   Batch downloads/Batch descriptors
   What is “dTaOneClick”?
more options

Isisombululo Esikhethiwe

I found the problem. I disabled the Clean Links add-on and the DtA menus appeared. DtA is working fine now.