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Secure Connection Failed

  • 1 baphendule
  • 3 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu SHASHANK ROY

rdavis
rdavis
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After installing a SSL cert in cPanel all FireFox will show is [Secure Connection Failed] and the error result below!

The OCSP Server Has No Status For The Certificate Error code: (sec_error_ocsp_unknown_cert)

While IE8 has no such issues and says the SSL cert is working just fine?

Thanks.

After installing a SSL cert in cPanel all FireFox will show is [Secure Connection Failed] and the error result below! The OCSP Server Has No Status For The Certificate Error code: (sec_error_ocsp_unknown_cert) While IE8 has no such issues and says the SSL cert is working just fine? Thanks.

All Replies (1)

SHASHANK ROY
SHASHANK ROY
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Make sure that you send all required intermediate certificates. Otherwise it only works if Firefox has stored the intermediate certificate from a previous visit to a web server that has send it.

You can check the OCSP setting:

Tools > Options > Advanced > Encryption: Certificates > Validation:

[X] "Use the Online Certificate Status Protocol (OCSP) to confirm the current validity of certificates" (security.OCSP.enabled)

[ ] "When an OCSP server connection fails, treat the certificate as invalid" (security.OCSP.require)

Please report back if this helped ! Thanks

Okulungisiwe ngu SHASHANK ROY