This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 25 wont update, nor install fresh.

  • 1 baphendule
  • 3 zinale nkinga
  • 7 views
  • Igcine ukuphendulwa ngu Heavenly_King

more options

Firefox downloads the update, "Installs", and after that it says that I need to restart the firefox. I restart firefox, but it says that the partial update was not applied, and will download the complete file in order to update. After that, it restarts, and says there were problems to perform the update.

When I try to perform a fresh install it says extracting and then the program disappears and does nothing.

Please help.

Firefox downloads the update, "Installs", and after that it says that I need to restart the firefox. I restart firefox, but it says that the partial update was not applied, and will download the complete file in order to update. After that, it restarts, and says there were problems to perform the update. When I try to perform a fresh install it says extracting and then the program disappears and does nothing. Please help.

Isisombululo esikhethiwe

I tried installing as administrator and it all went well. Sorry for the inconvenience.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

more options

Isisombululo Esikhethiwe

I tried installing as administrator and it all went well. Sorry for the inconvenience.