This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to display content. Adobe Flash is required comes up, in add ons it shows that I have it, newest versions of Firefox and Flash plugin, Windows 8

  • 4 uphendule
  • 12 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

CHAMILL
CHAMILL
more options

Cannot get flash to work, have firefox 25 and the newest flash plugin. ive tried disabling all plugins one at a time, still dont work. Im running 64 bit windows 8.

Cannot get flash to work, have firefox 25 and the newest flash plugin. ive tried disabling all plugins one at a time, still dont work. Im running 64 bit windows 8.

Okulungisiwe ngu cor-el

All Replies (4)

guigs
guigs
more options

Thank you for reporting this. The most recent update version was 11.9.900.152.

  • Can you please confirm the updated version number in full? And if there are any crash reports I would be happy to make a bug for this.

In the meantime: I have been hearing alot about the 11.9 update It would probably be worth changing Flash to 'Ask to Activate' from the Plugins tab of the Add-ons Manager.

You could also try:

  • disable hardware acceleration in the Flash plugin

Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See this article for more information on using the Flash plugin in Firefox).

To disable hardware acceleration in Flash Player:

  1. Go to this Adobe Flash Player Help page.
  2. Right-click on the Flash Player logo on that page.
  3. Click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
  4. Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.

    The image "fpSettings1.PNG" does not exist.
  5. Remove the check mark from Enable hardware acceleration.
  6. Click Close to close the Adobe Flash Player Settings Window.
  7. Restart Firefox.

This Flash Player Help - Display Settings page has more information on Flash Player hardware acceleration, if you're interested.

Does this solve the problem? Let us know.

Okulungisiwe ngu guigs

guigs
guigs
more options

Hi CHAMILL,

I just wanted to follow up with you on the recent Flash update and I found the bug to follow about this as we wait for updates:

  • This one is for crashes using playbackBug 928436
  • If you have any crash reports on this issue, or any detail on specific pages that are not working we are happy to investigate.

We look forward to your reply.

AliceWyman
AliceWyman
  • Moderator
more options

You said you see the error, "Unable to display content. Adobe Flash is required".

Could you post a link to a webpage where you are seeing this message?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the Flash plugin show here?

Note that you can get a possibly colored Lego icon on the left end of the location bar that indicates that Firefox is blocking a plugin.