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Unable to upgrade Firefox

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1.Have repeatedly tried to upgrade manually as requested. The manual run does not come up. What does this mean?

2. I am not able to play any games on Mozilla/Facebook, or otherwise. Help.

1.Have repeatedly tried to upgrade manually as requested. The manual run does not come up. What does this mean? 2. I am not able to play any games on Mozilla/Facebook, or otherwise. Help.

Isisombululo esikhethiwe

Hello momandpopsplace,

to slove your first problem reinstall firefox completely. Go to settings > programms > choose Firefox and press deinstall. Download the latest version of Mozilla Firefox (http://www.mozilla.org). Install Firefox and it should be upgraded.

To slove your second problem please clean your cookies , delete cache / history and uninstall useless add-ons. What happens when you start a game at Facebook or anyway? You already tried to play a game with IE or an other browser?

Do not hesitate to contact us further.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Hello momandpopsplace,

to slove your first problem reinstall firefox completely. Go to settings > programms > choose Firefox and press deinstall. Download the latest version of Mozilla Firefox (http://www.mozilla.org). Install Firefox and it should be upgraded.

To slove your second problem please clean your cookies , delete cache / history and uninstall useless add-ons. What happens when you start a game at Facebook or anyway? You already tried to play a game with IE or an other browser?

Do not hesitate to contact us further.

Okulungisiwe ngu titoxproxy