This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox is unable to connect with Facebook.

more options

Okay, I was able to find the link to enable Facebook Services.

https://www.facebook.com/about/messenger-for-firefox

Is there a similar link for Twitter and the other social media sites?

The main reason why I came here to ask why isn't Firefox allowing me to connect with Facebook via the service button. I keep getting:

Firefox is unable to connect with Facebook Messenger right now.

I have Facebook Messenger running an up. Can anyone assist me with this minor problem? Thank You. David

Okay, I was able to find the link to enable Facebook Services. https://www.facebook.com/about/messenger-for-firefox Is there a similar link for Twitter and the other social media sites? The main reason why I came here to ask why isn't Firefox allowing me to connect with Facebook via the service button. I keep getting: Firefox is unable to connect with Facebook Messenger right now. I have Facebook Messenger running an up. Can anyone assist me with this minor problem? Thank You. David

All Replies (2)

more options

Hello David.

I'm thinking that this feature is not compatible with Firefox 26.0 since this version has not been officially released.
It will be released very soon, but for now please use Firefox 25.0.1 which is the most recently released version.

Does this fix the issue?

more options

If switching to Firefox 25.0.1 does not fix the issue, you can try disabling all of your active extensions, with the exception of the Facebook feature.

Since you have so many active extensions, we will need to ensure that there is not conflict between any of those extensions and the Facebook feature.