This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 3 uphendule
  • 4 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu docman555

more options

I will have several browsers open most of the time, all firefox. some of them will have several tabs. everything just stops working. I click on anything and nothing happens. I go to task manager and it says this program has stopped working or is not responding. Eventually it will close.

https://crash-stats.mozilla.com/report/index/2da5a6ab-48b8-4fdd-85cb-763dc2140203

I will have several browsers open most of the time, all firefox. some of them will have several tabs. everything just stops working. I click on anything and nothing happens. I go to task manager and it says this program has stopped working or is not responding. Eventually it will close. https://crash-stats.mozilla.com/report/index/2da5a6ab-48b8-4fdd-85cb-763dc2140203

Okulungisiwe ngu docman555

All Replies (3)

more options

Hey I forgot to follow instructions completely in posting this. Here is the link to the details on the crash. https://crash-stats.mozilla.com/report/index/2da5a6ab-48b8-4fdd-85cb-763dc2140203 I don't know if this works like this or should I repost this?????????

more options

I have the same issue since this last update.. been using Firefox for years never an issue till this last update back in Late 2013

report as follows with crashing, Need a fix please (already updated my nvida graphics driver today)

AdapterDeviceID: 0x1245 AdapterVendorID: 0x10de Add-ons: %7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:4.9.21,anti_banner%40kaspersky.com:14.0.0.4651,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:1.14,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:26.0,elemhidehelper%40adblockplus.org:1.2.3,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.4.1,%7B6C8B07BF-0F6D-4EA4-B96F-FF1CCBAAE553%7D:2.2.1.1 AvailablePageFile: 24216064000 AvailablePhysicalMemory: 8292724736 AvailableVirtualMemory: 363274240 BuildID: 20131205075310 CrashTime: 1391471055 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1388364869 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1245, AdapterSubsysID: 13513842, AdapterDriverVersion: 9.18.13.3221 D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+ OOMAllocationSize: 32768 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 11003 StartupTime: 1391460054 SystemMemoryUsePercentage: 51 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: http://www.youtube.com/watch?v=FqnfJuxvSkE Vendor: Mozilla Version: 26.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

more options

I found the edit link. Added it to the original question. I have used firefox now for probably 6? years. This is the worst it has ever been.