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Wordpress 'Like' in comment section produces separate blank window

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  • 5 zinale nkinga
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  • Igcine ukuphendulwa ngu DaveL

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Click on 'like' in comment section of post on WordPress producing blank window with the address shown below.

I have tried this in Maxthon & IE, and all is normal.

The blank window is a verification of some kind?? https://wordpress.com/public.api/connect/?action=verify&service=wordpress

Firefox 26 Win 8.1 Shockwave Flash 12.0 r0

  • NPWLPG
  • HPDetect

If by chance this is related to Flash, I am having no other Flash problems.

Click on 'like' in comment section of post on WordPress producing blank window with the address shown below. I have tried this in Maxthon & IE, and all is normal. The blank window is a verification of some kind?? https://wordpress.com/public.api/connect/?action=verify&service=wordpress Firefox 26 Win 8.1 Shockwave Flash 12.0 r0 * NPWLPG * HPDetect If by chance this is related to Flash, I am having no other Flash problems.

Isisombululo esikhethiwe

u update ur firefox browser . irefox browser 27 available

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Isisombululo Esikhethiwe

u update ur firefox browser . irefox browser 27 available

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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Thank you for taking the time to reply.

Have tried each of your suggestions this morning but unfortunately still producing the same results.

Thanks!