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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF28 has broken AUSkey

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The update from Firefox version 27 to 28 has prevented users from logging in with their AUSkey to Australian Government websites such as abr.gov.au, bp.ato.gov.au

The AUSkey software required by these sites is unable to load. The software has custom Java plug-ins which were working fine in prior versions.

An urgent fix is require as Firefox has been the most stable of all the browsers with these products and will lose much support if the issue persists.

The update from Firefox version 27 to 28 has prevented users from logging in with their AUSkey to Australian Government websites such as abr.gov.au, bp.ato.gov.au The AUSkey software required by these sites is unable to load. The software has custom Java plug-ins which were working fine in prior versions. An urgent fix is require as Firefox has been the most stable of all the browsers with these products and will lose much support if the issue persists.

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Hi jubeman,

Can you please file a bug for this in Bugzilla.mozilla.org, with examples and steps to reproduce. The Security component will be able to troubleshoot this further!