This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I updated to FF 28.0 portable edition (PortableApps.com), and it refuses to start. Any ideas?

  • 1 baphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Moses

ClaesG
ClaesG
more options

I have been running FF portable from a memory stick for years without any issues, but after the upgrade to v28.0, it refuses to start. It 's simply a matter of nothing happening when I push the button. I can see that it occupies the chunk of memory it usually does, but then... nothing. I have tried uninstalling it and then reinstalling, and that cured the problem once. When I turned it off and then tried it again, the same thing as before happened: Nothing. Right now, I am using it on a very old XP machine, and as soon as I have posted this, I will try it on a newer Win7 machine.

I have been running FF portable from a memory stick for years without any issues, but after the upgrade to v28.0, it refuses to start. It 's simply a matter of nothing happening when I push the button. I can see that it occupies the chunk of memory it usually does, but then... nothing. I have tried uninstalling it and then reinstalling, and that cured the problem once. When I turned it off and then tried it again, the same thing as before happened: Nothing. Right now, I am using it on a very old XP machine, and as soon as I have posted this, I will try it on a newer Win7 machine.

Isisombululo esikhethiwe

Hi,

I read that you were going to try on a Win7 machine. Does it start up in Windows 7?

Portable Firefox has been working fine for me ever since I started using it and have not had any problems with it.

Can you try starting Firefox in Safe Mode?

  • Navigate to the Firefox folder that contains the files.
  • Hold SHIFT then right click an empty space in the window and click Open command prompt here
  • In the CMD window that comes up (a black screen), type firefox.exe -safemode

Does it open then?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

Moses
Moses
  • Moderator
more options

Isisombululo Esikhethiwe

Hi,

I read that you were going to try on a Win7 machine. Does it start up in Windows 7?

Portable Firefox has been working fine for me ever since I started using it and have not had any problems with it.

Can you try starting Firefox in Safe Mode?

  • Navigate to the Firefox folder that contains the files.
  • Hold SHIFT then right click an empty space in the window and click Open command prompt here
  • In the CMD window that comes up (a black screen), type firefox.exe -safemode

Does it open then?