This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Images Did Not Load On Google

  • 1 baphendule
  • 1 inale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

more options

About 1:30 this afternoon I ran a google search, and usually a line of four or five images responsive to the search appear near the top; however, this time, although there was a line identifying images responsive to the search there simply was a long rectangle which was blocked out. Moreover, on further search results as I scrolled down the page there were a few YouTube entries but where the screen capture from the video ordinarily would appear there was just a blacked out box.

Was this a failure of the images to load, and why did this happen?

I never experienced this before, and so I just closed out the tab, tried the same search, and the images and YouTube screen stills seemingly loaded properly.

About 1:30 this afternoon I ran a google search, and usually a line of four or five images responsive to the search appear near the top; however, this time, although there was a line identifying images responsive to the search there simply was a long rectangle which was blocked out. Moreover, on further search results as I scrolled down the page there were a few YouTube entries but where the screen capture from the video ordinarily would appear there was just a blacked out box. Was this a failure of the images to load, and why did this happen? I never experienced this before, and so I just closed out the tab, tried the same search, and the images and YouTube screen stills seemingly loaded properly.

All Replies (1)

more options

If images are missing then check that you do not block images from some domains.

  • Press the F10 key or tap the Alt key to bring up the hidden Menu bar.

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a check-mark then remove this check-mark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also: