I-Thunderbird Community Forum

Starting today 11/06/2024 when I open Thunderbird on my desktop (Win11 Pro) it takes at least a minute to show any new emails, while the bar at the bottom reads:

connecting to outlook.office365.com

and the progress bar on the bottom right of the window is full blue (as if it's working but not moving).

This issue just started today and I've had intermittent slow downs for a while now.

I've tried 'troubleshoot mode' and the issue is still there. I've restarted my computer and the program several times, I don't use any addons for the program to disable for troubleshoot mode to turn off. I click on the 'Get Messages' icon next to the 'New Mail' icon and it makes no difference, the program just hangs for around a minute before it responds and shows any new emails. I can click everything and open all other parts of the Thunderbird program, it just will not connect to get new emails for around a minute and has been consistently doing this all day so far.

Hi, I'm using macOS 15.0.1 and Thunderbird 128.4.2esr (64-bit). I want to export my settings to the mobile version of Thunderbird using the QR code. However, when I select "Export for Mobile," I don't see any accounts available for export, and both buttons are grayed out. I have five IMAP accounts set up.

-- jacek

Messages appear to be downloading but they do not show up in the message viewing area. If I go to my laptop computer I can read them as normal. I keep all of my important information on my primary desktop computer.

The last message that is viewable on the desktop computer was received at 9:39am on 10/29/2024.

Thanks for any help you can provide to get me back in service.

Tom O'Brien tom.obrien4@comcast.net

I use Thunderbird as email client for my Earthlink email accounts (and Gmail too). One of them has been repeatedly alerting me my Trash is overflowing. When I look I see that it has suddenly accumulated a multitude of numerous instances of the same deleted emails. I "empty" my trash and all is well for a week or so, and then the same phenomenon over again. This has happened over and over. I thought it must be an Earthlink problem, but it only happens on this one of several Earthlink email accounts. I removed this account from Thunderbird and the problem seems to have ceased - I access this account now through Earthlink Webmail. Help? Thanks. Ken Hubbard

I downloaded Nebula 128.4.2esr (64-bit) for Thunderbird and am using Mac Sequioa 15.0.1. Notifications banners are no longer appearing in my upper right corner of my screen when emails arrive. I checked System Settings and this is enabled.

I have used Thunderbird for years without issue. In the last 2 days, it keeps crashing on one of my laptops (fine on the other). I sent a crash report, but I can't reopen Thunderbird. I tried both quitting and restarting. I shut down my computer and restarted it. I tried updating by downloading the latest version, but that didn't work either. I completely uninstalled it, reinstalled it, and it worked for a few hours. Now, it is back to the Crash Report.

Any suggestions? I love TB and don't want to switch to something else.

Christine

Hello, I have been having a problem with Thunderbird for some time. Despite setting "Empty trash when exiting" it no longer works. The trash is no longer emptied automatically, but only by manually deleting

Hi,

Thunderbird used to work fine for me, but since today I cannot start it anymore. It opens a blank window and freezes. I tried some basic stuff like restarting my PC, uninstalling and reinstalling Thunderbird and starting it with all add-ons disabled. While searching for similar errors I found some solutions that included deleting the parent.lock file from the profiles folder and deleting the windows cache in appdata/local/thunderbird/profiles, which also did not solve the issue for me. Any ideas?

The crash ID is: bp-6669759c-9a50-464b-a8cb-5126c0241105

And this is the crash report:

AdapterDeviceID: 0x1b06 AdapterDriverVersion: 32.0.15.6603 AdapterSubsysID: 374c1458 AdapterVendorID: 0x10de Add-ons: default-theme%40mozilla.org:1.3 AvailablePageFile: 58150670336 AvailablePhysicalMemory: 60356366336 AvailableVirtualMemory: 138521820581888 BackgroundTaskMode: 0 BlockedDllList: audiodevprops2.dll; BuildID: 20241101163316 CPUMicrocodeVersion: 0xa201016 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1730838117 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 6 GPUProcessStatus: Destroyed GpuSandboxLevel: 1 GraphicsCriticalError: |[0][GFX1-]: Fallback WR to SW-WR + D3D11 (t=9.26336) |[1][GFX1-]: Fallback SW-WR + D3D11 to SW-WR (t=10.5134) |[2][GFX1-]: Fallback remains SW-WR (t=11.9234) |[3][GFX1-]: Failed to initialize GPU process (t=11.9234) GraphicsNumActiveRenderers: 0 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1730835785 LastStartupWasCrash: 1 LauncherProcessState: 0 Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 328 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1730838115 SubmittedFrom: Client SystemMemoryUsePercentage: 12 TelemetryClientId: 5764b08b-977d-4db8-91a4-1861e6d9ae7d TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20241101163316","version":"128.4.1","vendor":null,"displayVersion":"128.4.1esr","platformVersion":"128.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":65450,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"de-DE","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":4317},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":144,"adapters":[{"description":"NVIDIA GeForce GTX 1080 Ti","vendorID":"0x10de","deviceID":"0x1b06","subsysID":"374c1458","RAM":11264,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nv_dispi.inf_amd64_ab3196e1830c9b6c\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6603","driverDate":"10-15-2024","GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":144,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"gpuProcess":{"status":"failed:Failed to initialize GPU process"},"webrender":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR"},"d2d":{"status":"unavailable:FEATURE_FAILURE_GPU_PROCESS_ERROR","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows-Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"de","intl":{"requestedLocales":["de"],"availableLocales":["de","en-US"],"appLocales":["de","en-US"],"systemLocales":["de-DE","ru-RU"],"regionalPrefsLocales":["de-DE"],"acceptLanguages":["de","en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"DE","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":17276},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Dem Theme des Betriebssystems für Schaltflächen, Menüs und Fenster folgen.","name":"System-Theme – automatisch","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18932,"updateDay":18932},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: 68a8949d-205d-4b84-9a8e-1723870d2ab2 Throttleable: 1 TotalPageFile: 72924323840 TotalPhysicalMemory: 68629356544 TotalVirtualMemory: 140737488224256 UptimeTS: 15.35336 User32BeforeBlocklist: 1 Version: 128.4.1 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD-Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD-Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD-Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP-TCPv6-Dienstanbieter : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-TCP-Dienstanbieter : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDPv6-Dienstanbieter : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP-UDP-Dienstanbieter : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: de Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Thank you!

Forward email inline is checked - not set to forward as attachment.

Yet there's no rhyme or reason to this - some emails send inline with quoted forwarded email. Most of the time though the email forward as attachment.

Two computers have the exact same settings, but each have different accounts associated, but same imap host. One computer is OK at forwarding emails. The other one not.

What's going on? How can we best troublsehoot this?

How do I delete an account? My system forced me to create a new profile, and I have some confusing stuff in there now. I have five EarthLink accounts that I had set up individually in my old profile, but now I have some account duplicates and a couple accounts don't show at all. I assume they're still on my computer because it's a pop file, but I haven't been able to find them so far. My main email address shows up twice in the file hierarchy down the left column. I get the same message in each of those address folders, but in the one at the top of the column, I get each email twice. I tried to delete the duplicate folder but can't find any way to do it.

It's more complicated because apparently I have different passwords for some of these accounts with EarthLink. Suspect that's a problem I'll have to work out with EarthLink though.

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

I recently had a Thunderbird update to version 128.3.3. Since then I have very serious issues with it. When I start it, it does not respond for a long time (it is looking for something?), and then it gives the crash report, as shown below. I noticed that Version 115.10.1.0 is installed in Program Files (x86), but it no longer works. When I try to open it it wants me to set up a new profile. Version 128.3.3 is installed in Program Files (and this one does not work). Yesterday, I could get version 128.3.3 to work after running another update on it. However, after getting out of it, it will no longer work, even if I try to update it. Do you have a suggestion on how I can restore Thunderbird to work? Thank you.

Crash report:

AdapterDeviceID: 0x1c82 AdapterDriverVersion: 32.0.15.6603 AdapterSubsysID: 35121028 AdapterVendorID: 0x10de Add-ons: default-theme%40mozilla.org:1.3,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 9630232576 AvailablePhysicalMemory: 8522608640 AvailableVirtualMemory: 138530336952320 BackgroundTaskMode: 0 BuildID: 20241101163316 CPUMicrocodeVersion: 0xf0 ContentSandboxCapable: 1 ContentSandboxLevel: 1 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1730826041 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1730823356 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["MAPIR.DLL","JitV.dll","OLMAPI32.DLL","C2R64.dll","MSMAPI32.DLL","AppvIsvSubsystems64.dll","OutlookServicing.dll"],"Microsoft Windows":["mapi32.dll","ktmw32.dll","directmanipulation.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","explorerframe.dll","dataexchange.dll","DWrite.dll","wscapi.dll","usp10.dll","ondemandconnroutehelper.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","msi.dll","cryptui.dll","Windows.StateRepositoryPS.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","wininet.dll","dbghelp.dll","wsock32.dll","msxml6.dll","winmm.dll","GdiPlus.dll","comctl32.dll","httpapi.dll","drvstore.dll","cryptnet.dll","urlmon.dll","secur32.dll","npmproxy.dll","ColorAdapterClient.dll","mscms.dll","iertutil.dll","webservices.dll","twinapi.dll","Bcp47Langs.dll","davclnt.dll","MMDevAPI.dll","AudioSes.dll","BCP47mrm.dll","davhlpr.dll","d3d11.dll","d2d1.dll","Windows.Security.Authentication.Web.Core.dll","CoreUIComponents.dll","InputHost.dll","Windows.UI.dll","DXCore.dll","xmllite.dll","WinTypes.dll","wevtapi.dll","wshbth.dll","netprofm.dll","dhcpcsvc.dll","version.dll","wtsapi32.dll","TextInputFramework.dll","CoreMessaging.dll","dhcpcsvc6.DLL","twinapi.appcore.dll","winnsi.dll","dcomp.dll","nlaapi.dll","WindowManagementAPI.dll","propsys.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","srvcli.dll","rsaenh.dll","winhttp.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","winsta.dll","umpdc.dll","powrprof.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","msvcp_win.dll","ucrtbase.dll","crypt32.dll","gdi32full.dll","bcryptPrimitives.dll","bcrypt.dll","KERNELBASE.dll","cfgmgr32.dll","win32u.dll","wintrust.dll","user32.dll","gdi32.dll","oleaut32.dll","shlwapi.dll","imm32.dll","clbcatq.dll","imagehlp.dll","combase.dll","shell32.dll","advapi32.dll","nsi.dll","SHCore.dll","ws2_32.dll","kernel32.dll","psapi.dll","normaliz.dll","sechost.dll","msvcrt.dll","msctf.dll","rpcrt4.dll","ole32.dll","setupapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","MSVCP140_ATOMIC_WAIT.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Mozilla Corporation":["thunderbird.exe","rnp.dll","nssckbi.dll","freebl3.dll","softokn3.dll","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"NVIDIA Corporation":["nvwgf2umx.dll","nvgpucomp64.dll","nvldumdx.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e92, AdapterSubsysID2: 35121028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 2678 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1730825827 SubmittedFrom: Client SystemMemoryUsePercentage: 49 TelemetryClientId: c176c908-63f6-449c-bf97-94b4c878c31f TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20241101163316","version":"128.4.1","vendor":null,"displayVersion":"128.4.1esr","platformVersion":"128.4.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16191,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":5011},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVIDIA GeForce GTX 1050 Ti","vendorID":"0x10de","deviceID":"0x1c82","subsysID":"35121028","RAM":4096,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvddi.inf_amd64_6b0ab0a43cab35f6\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6603","driverDate":"10-15-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e92","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"places.history.enabled":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":1,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{"creationDate":15029},"addons":{"activeAddons":{},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18904,"updateDay":18904},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}}} TelemetryServerURL: https://incoming-telemetry.thunderbird.net TelemetrySessionId: d698775d-0a0c-490d-809c-5158d62b8ef7 Throttleable: 1 TotalPageFile: 19527397376 TotalPhysicalMemory: 16977260544 TotalVirtualMemory: 140737488224256 UptimeTS: 2335.15048 User32BeforeBlocklist: 1 Version: 128.4.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Hi, I continue to have trouble with a imap.fastmail.com timing out. Any suggestions. Never had any trouble for years Thanks

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Hallo Ich kann seit einiger Zeit das E-Mail nicht mehr benutzen. Es scheint, dass meine Settings nicht mehr korrekt sind (Servers, etct.). Kann mir jemand helfen?