This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why are extra pages opening behind my emails

  • 4 antwoorde
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur SReaton

SReaton
SReaton
more options

I get 3 extra pages behind my emails and I cannot determine why. The initial email is okay, but if there is something I have to click on in the email these pages open. They are blank and continuance of their page names includes the words 'Not Available'. I can take a screenshot but cannot see where to attach it. Thanking you for your kind assistance.

I get 3 extra pages behind my emails and I cannot determine why. The initial email is okay, but if there is something I have to click on in the email these pages open. They are blank and continuance of their page names includes the words 'Not Available'. I can take a screenshot but cannot see where to attach it. Thanking you for your kind assistance.

All Replies (4)

Zenos
Zenos
more options

Below the box where you type, look for "Add images:" and a browse button.

You need to save your screen shot as a graphics file, preferably PNG or GIF.

JPEG files tend to go blurry.

Gewysig op deur Zenos

SReaton
SReaton Vraag-eienaar
more options

Thank you very much. Even as I type I see that the pages are present so I will attach a screen shot of this actual page. Many thanks for your kind assistance. SReaton

Zenos
Zenos
more options

Your screenshot is of a web browser (Google Chrome?)

How does this involve Thunderbird?

SReaton
SReaton Vraag-eienaar
more options

For my emails I use Thunderbird but my browser is chrome. I am not good at explaining this I know, but the problem occurs when I have to open another page via the email (like for instance this one and, yes, it opens with my browser and the 3 extra pages are there, as they are as I type this reply, having got to your message via the help feature in Thunderbird. The reason I feel it is a Thunderbird 'thing' is because if I open things in my browser direct this does not happen, only happens opening via an email for which I use Thunderbird. Kind regards SReaton