This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

My menu dropdown will not open, why not?

  • 1 antwoord
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur DukeThrust

Ollie
Ollie
more options

Thank you all for your support. I am not very good at the vocabulary of computing. It seems my firefox has changed? I have the new toolbar on the left with the ability to click the star and add to my bookmarks. I have the download arrow and the house (home) button, but my 3 bar menu will not open. I have Windows 8.1 on a ASUS laptop with Firefox 31?

I have reset Firefox? I don't understand 'safe' mode. But, the problem still stays. I want to be able to customize Firefox from the dropdown menu button.

Thanks Ollie

Thank you all for your support. I am not very good at the vocabulary of computing. It seems my firefox has changed? I have the new toolbar on the left with the ability to click the star and add to my bookmarks. I have the download arrow and the house (home) button, but my 3 bar menu will not open. I have Windows 8.1 on a ASUS laptop with Firefox 31? I have reset Firefox? I don't understand 'safe' mode. But, the problem still stays. I want to be able to customize Firefox from the dropdown menu button. Thanks Ollie

All Replies (1)

DukeThrust
DukeThrust
more options

this is a simple answer .... press the alt key and it pops up (press the alt key when you need it)

the change is to make the working part of the browser larger and so it automatically conceals itself... that can be changed by selecting View > menu tool bar