This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Ctrl+Shift+I toolbox shortcut not working

  • 8 antwoorde
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur prabab

more options

I have recently switched from Nightly to a regular version of Firefox, only to find that my most used shortcut, Ctrl+Shift+I (opening developer's toolbox) doesn't work.

Please, how can I fix it? It's not a shortcut conflict, as the shortcut works well in other browsers.

Cheers, Kamil

I have recently switched from Nightly to a regular version of Firefox, only to find that my most used shortcut, Ctrl+Shift+I (opening developer's toolbox) doesn't work. Please, how can I fix it? It's not a shortcut conflict, as the shortcut works well in other browsers. Cheers, Kamil

All Replies (8)

more options

Did you use a separate profile for that Nightly or are you still using that same profile?

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

I have deleted the previous Nightly profile completely before I installed the usual Firefox version to have a "clean start".

Creating new profile didn't fix the problem unfortunately, the shortcut still doesn't work.

more options

Are you sure that one of your currently installed extensions isn't creating a conflict with that keyboard command. Try the Firefox SafeMode to see it it works with your extensions all disabled. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

more options

Unfortunately not, running Firefox in safe mode, Ctrl+Shift+I still won't work. I tried turning off every single application that wasn't Firefox and was running in background and it also didn't help (it's 100% not a shortcut conflict).

more options

Do other Web Developer shortcuts work?

  • Firefox/Tools > Web Developer
more options

Yes, they all work.

After looking it up in the Tools menu I just noticed that the shortcut has changed, for some reason, from Ctrl+Shift+I to Ctrl+Shift+n. So, there's that, I think I can get used to it.

But if it's possible to change this shortcut back to Ctrl+Shift+I, to be the same as in other browsers (convenience), I'd be really happy to know how.

more options

What Firefox locale do you use?

I've seen reports in the past that some locales define a wrong command key for menu items. You would have to install the en-US version in that case and the language pack and edit the related file in the language pack to fix this.

more options

I'm using the Polish version.

The shortcut was Ctrl+Shift+I earlier however, before the Australis release.

Is it possible to somehow re-bind the keyboard shortcut? If not, thanks for your help, it's greatly appreciated, I'll just get used to Ctrl+Shift+n :D.