This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

get "error code -24" when I try installing Firefox

  • 1 antwoord
  • 2 hierdie probleem
  • 1 view
  • Laaste antwoord deur Kevin

more options

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program.

For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

I can't get the regular Firefox for android to install on my phone. When I go to the play store, and initiate the download it gives me an error message with the number "-24" as it tries to install the program. For some reason I am able to use Firefox Beta but would like to know what the issue is I'm using a Motorola Droid Ultra and didn't have issue until I updated to Android 4.4.4

All Replies (1)

more options

Google does the distribution of the files you can check the known Google Play issues at https://support.google.com/googleplay/known-issues/1319135 or ask in their support forum https://support.google.com/googleplay/?rd=1#contact=1

We don't have any control over the Google servers that send the file to your phone.