This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I tried the steps to fix the "Firefox profile missing" error, but it's not solving the problem.

  • 1 antwoord
  • 3 hierdie probleem
  • 10 views
  • Laaste antwoord deur ideato

more options

I have tried multiple times ending any Firefox processes in the windows task manager, but when I try to open Firefox it still says my profile is missing. I've tried looking around more but I don't know why this won't work. It's just a never-ending process basically.

I have tried multiple times ending any Firefox processes in the windows task manager, but when I try to open Firefox it still says my profile is missing. I've tried looking around more but I don't know why this won't work. It's just a never-ending process basically.

All Replies (1)

more options

Hello Gen10, did you try to delete (or rename, for example, to profiles.iniOLD) the profiles.ini file ?

see in the next link at "Profile was deleted" area, the Method 2: Manually delete the profiles.ini file, any luck ?

How to run Firefox when your profile is missing or inaccessible


thank you