This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

how do i "Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folde

  • 2 antwoorde
  • 1 het hierdie probleem
  • 8 views
  • Laaste antwoord deur cor-el

more options

i have been getting lots of pop ups, i deleted history, cache, cookies but the cookies always show back in the folder i read somebody else had this problem and was advised to Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder" but how do you do that?

i have been getting lots of pop ups, i deleted history, cache, cookies but the cookies always show back in the folder i read somebody else had this problem and was advised to Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder" but how do you do that?

All Replies (2)

more options
more options

You can check for recently installed suspicious or unknown extensions.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: