Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Why can't I change my language setting from Canadian English to US English?

  • 4 antwoorde
  • 7 hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

Hello -

I am an avid Firefox user, and somehow the language setting insists on reverting to Canadian English, instead of US English. Version is 41.0.1

For example, I use MSN as my homepage. Each time I reset browser settings to US - English, when I restart, MSN opens the Canadian website, and the browser itself shows a globe at the upper right - allowing me to choose between French Canadian and Canadian English.

Why would Firefox keep reverting? Any ideas?

Thank you!

Felix

Hello - I am an avid Firefox user, and somehow the language setting insists on reverting to Canadian English, instead of US English. Version is 41.0.1 For example, I use MSN as my homepage. Each time I reset browser settings to US - English, when I restart, MSN opens the Canadian website, and the browser itself shows a globe at the upper right - allowing me to choose between French Canadian and Canadian English. Why would Firefox keep reverting? Any ideas? Thank you! Felix

Gekose oplossing

I deleted all cookies, reinstalled Mozilla and made MSN my homepage once again....thinking it may be an MSN cookie related issue as suggested. However, once again, when I selected MSN as my homepage, it once again reverted to the Canadian site. This did NOT occur in either Chrome or IE and was unique to Firefox. However....when I went into Firefox settings and forced Firefox to revert to "restore to default" homepage in the general settings tab in Firefox...it went (obviously to Mozilla). Then when I went back to the same tab and MANUALLY entered the MSN US homepage link....tada!!!! No more Canadian English homepage. Strange....eh? :-)

I then restored all my old cookies and it remains on the US MSN homepage.


Thanks for all your help and hope this helps someone else!

Felix

Lees dié antwoord in konteks 👍 2

All Replies (4)

more options

Where are the places you changed Canadian English to U.S. English?

The setting on the MSN website probably is specific to MSN or maybe Microsoft site, probably stored in a cookie, and isn't picked up by Firefox itself as a global setting.

Was there a setting you changed in Firefox, for example, on the Options page or in about:config? I suspect Firefox actually doesn't know Canadian English from U.S. or U.K. English and there may not be any way to stop websites from using geolocation to guess your preferred language.

more options

Such detail is likely stored in a cookie.

You can use these steps to make a website recognize and remember you:

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when Firefox is closed.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If you remove such a cookie then the website will forget your choice and you will have to repeat this.

more options

Gekose oplossing

I deleted all cookies, reinstalled Mozilla and made MSN my homepage once again....thinking it may be an MSN cookie related issue as suggested. However, once again, when I selected MSN as my homepage, it once again reverted to the Canadian site. This did NOT occur in either Chrome or IE and was unique to Firefox. However....when I went into Firefox settings and forced Firefox to revert to "restore to default" homepage in the general settings tab in Firefox...it went (obviously to Mozilla). Then when I went back to the same tab and MANUALLY entered the MSN US homepage link....tada!!!! No more Canadian English homepage. Strange....eh? :-)

I then restored all my old cookies and it remains on the US MSN homepage.


Thanks for all your help and hope this helps someone else!

Felix

more options

Did you previous use a bookmark?

Note that some pages might be requested by sending POST data and Firefox might save this data and send it as part of the HTTP request headers if you bookmark such a web page.