This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

A new account will not connect "the current operation did not succeed". How do I fix this?

  • 3 antwoorde
  • 1 het hierdie probleem
  • 2 views
  • Laaste antwoord deur christ1

Klub
Klub
more options

I am trying to add an account that is currently being used on GoDaddy's email server. I have added other email from this sever before but for some reason, I am unable to connect the account. I manually configured the account to import as an IMAP account. I specified the incoming server port as 145 and the outgoing server port as 465. The account shows up but none of the emails show up and I have consistently received the error message reading "the current operation did not succeed..." but I cannot read the read of the error message. Below is what is in the Error Console. Please help.

Timestamp: 10/22/15, 9:14:54 AM Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.getStringProperty]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/folderPane.js :: getSmartFolderName :: line 2790" data: no] Source File: chrome://messenger/content/folderPane.js Line: 2792

I am trying to add an account that is currently being used on GoDaddy's email server. I have added other email from this sever before but for some reason, I am unable to connect the account. I manually configured the account to import as an IMAP account. I specified the incoming server port as 145 and the outgoing server port as 465. The account shows up but none of the emails show up and I have consistently received the error message reading "the current operation did not succeed..." but I cannot read the read of the error message. Below is what is in the Error Console. Please help. Timestamp: 10/22/15, 9:14:54 AM Error: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.getStringProperty]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://messenger/content/folderPane.js :: getSmartFolderName :: line 2790" data: no] Source File: chrome://messenger/content/folderPane.js Line: 2792

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options
I specified the incoming server port as 145

The default IMAP port without encryption is 143. IMAP with SSL/TLS uses port 993.

Klub
Klub Vraag-eienaar
more options

I redid the account with the server port as 143 and I am still having the same issue. The emails will not load.

christ1
christ1
  • Top 25 Contributor
more options

Check with your email provider about the correct server settings. Please post that information here.